What same-day actually means
Same-day is not a premium add-on. It is the turnaround published for every roof measurement report ordered from Sketch My Roof, the site sponsor, when the order goes in before the 6 PM Eastern cutoff. There is no separate rush fee to unlock it and no faster tier above it. The order you place at 9 AM and the order you place at 5 PM both target delivery that same calendar day.
That single fact should change how you plan claim work. Instead of budgeting extra time or extra dollars for a rushed report, budget the flat price for the format you need and the cutoff time. Anything submitted before 6 PM Eastern on a business day is built to be in your inbox before the day ends.
Why there is no rush tier
A paid rush option only makes sense when the default turnaround is slower than what most claims need. Here the default already lands the same day, so a second, faster paid tier would just be charging twice for the same delivery window. The published menu prices by format instead: Standard ESX $19, Complex-roof ESX $25, PDF-only $25, ESX + PDF $29, and Symbility® XML priced on the order page. Complex-roof pricing reflects the roof, not a speed upgrade.
There is also no subscription and no minimum order count, per the sponsor's published terms. That matters for turnaround planning because it means a single one-off order carries the same same-day terms as a high-volume week during a storm event.
When a report can run later than the same day
- Order placed after the 6 PM Eastern cutoff
It is built for delivery on the next calendar day rather than the day it was submitted.
- Address does not resolve to one clear parcel
An incomplete or ambiguous address needs to be confirmed before the report can be started, which pushes delivery past the original order time.
- A revision is requested after delivery
A correction is a second pass on the file, separate from the original same-day delivery; it is not instant even though it does not require a new order.
- Property sits outside the standard coverage footprint
United States and Canada orders are covered by street address; UK and Australia orders ship PDF with ESX available on request, so confirm the specific terms on the order page before assuming same-day.
- You ordered a wall report instead of a roof report
Wall reports are published on a 48-hour turnaround for roofs under 30 squares, a different line item from the roof measurement report.
Planning your order calendar around the cutoff
- Know your local equivalent of 6 PM Eastern
Convert the cutoff to your own time zone once and keep it posted where your team places orders, so nobody guesses on a Friday afternoon.
- Order early on catastrophe days
When claim volume spikes, place orders as soon as the address list is ready instead of batching them near the end of the day. Same-day still applies, but earlier orders give you more of the day to work the delivered file.
- Pick the final format at order time
Decide whether the estimate needs ESX for Xactimate®, XML for Symbility®, or a PDF exhibit before you submit, so you are not placing a second order later for a different format.
- Route the delivery email straight into the claim file
Treat delivery as a documentation event. Save the file into the claim folder the same day it arrives rather than leaving it in an inbox.
- Use the revision path instead of a new order
If something on the delivered report needs correcting, request the revision from the delivery email. Reordering from scratch costs another cycle for no reason.
Price by format, not by speed
| Format | Published price | Turnaround |
|---|---|---|
| Standard ESX (Xactimate®) | $19 | Same calendar day, before cutoff |
| Complex-roof ESX | $25 | Same calendar day, before cutoff |
| PDF-only report | $25 | Same calendar day, before cutoff |
| ESX + PDF | $29 | Same calendar day, before cutoff |
| Symbility® XML | See order page | Same calendar day, before cutoff |
| Wall reports (under 30 SQ) | $45 to $65 by format | 48 hours |
Wall reports are the exception on the order pages: they are published on a 48-hour turnaround, not same-day, so do not schedule them the same way you schedule a roof measurement report.
Building same-day into a storm-season workflow
The value of a flat, published same-day standard shows up most during a catastrophe assignment, when a desk might be pushing forty or fifty files a day. Because the terms do not change with volume, you can order a roof report by address for each file the moment it is opened rather than waiting to see which ones seem urgent.
Desks running claims through XactAnalysis® can order the same way, by address, ahead of estimate assignment, so the measured file is already attached when the estimator picks up the claim. For Verisk™ workflows specifically, Xactimate® Integration ordering routes the delivered file into the same environment the estimate is built in.
Frequently Asked Questions
Is there a rush fee for faster delivery on a roof measurement report?
What happens if I order after the cutoff?
Can I pay extra to get a report faster than same-day?
Do wall reports turn around the same day as roof reports?
What if the delivered report needs a correction?
Sources
- Same calendar day delivery for orders before the 6 PM Eastern cutoff, no expedite fee, no subscription, no minimum: Sketch My Roof service facts page (as of August 2026)
- Published residential menu: Standard ESX $19, Complex-roof ESX $25, PDF-only $25, ESX + PDF $29, order by property address: Sketch My Roof residential order page (as of August 2026)
- Wall reports priced $45 to $65 by format for roofs under 30 squares on a 48-hour turnaround: Sketch My Roof wall report order page (as of August 2026)
- Xactimate® Integration ordering available for Verisk™ desks: Sketch My Roof Verisk page (as of August 2026)
