What each file actually is
ESX is the sketch and estimate file format Xactimate® reads natively. Importing an ESX brings the roof sketch, facets, and pitch data directly into the estimate as an editable Xactimate® sketch, ready for line items.
XML, in this context, is the claim sketch format Symbility® reads. It carries the same underlying roof geometry into a Symbility® claim so the estimator can build the scope inside that platform.
PDF is a static, human-readable document. It cannot be imported into an estimating platform as a working sketch; it is meant to be read, printed, or attached, by an adjuster, a homeowner, or a file reviewer.
None of the three changes the measured roof itself. They are three different containers for the same footprint, facets, and pitch data, built for three different consumers: an Xactimate® estimate, a Symbility® estimate, or a claim-file exhibit.
Format comparison at a glance
| Format | Consuming application | Editable after delivery | Exhibit use | Sponsor price |
|---|---|---|---|---|
| Standard ESX | Xactimate® | Line items are fully editable once imported; the measurement itself is fixed unless a revision is requested from the delivery email | Not a standalone exhibit; export a sketch or report from Xactimate® if the file needs one | $19 |
| Complex-roof ESX | Xactimate® | Same as Standard ESX, sized for roofs with many facets or cut-up rooflines | Not a standalone exhibit; export from Xactimate® | $25 |
| Symbility® XML | Symbility® | Opens as an editable claim sketch inside Symbility®; measurement itself is fixed unless revised | Not a standalone exhibit; export a sketch or report from Symbility® | See order page |
| PDF-only | Any PDF reader | Not editable; it is a finished document | Built for exhibit use: attach to the file, the estimate, or hand to the homeowner | $25 |
| ESX + PDF | Xactimate® and any PDF reader | ESX is editable in Xactimate®; the PDF portion is a fixed document | One order covers both the working estimate file and the exhibit document | $29 |
Prices are the sponsor's published rates as of the date in the sources; the order page is authoritative for current figures.
When to order which
- Estimate is being built in Xactimate®
Order Standard ESX ($19) or Complex-roof ESX ($25) so the sketch and facets import directly rather than being re-drawn.
- Estimate is being built in Symbility®
Order Symbility® XML so the claim sketch opens inside that platform without a separate re-measure.
- File needs a measured document, not a sketch to estimate from
Order PDF-only ($25); it is built to be read and attached, not imported.
- Same roof needs both a working estimate and a file exhibit
Order ESX + PDF ($29) once rather than ordering ESX and PDF separately.
- Desk works through Verisk™ tools
Use Xactimate® Integration ordering so the file routes the way that desk's assignment tracking (including XactAnalysis®) expects.
Ordering both without paying twice
The most common mistake in mixed-platform shops is ordering an ESX for the estimator and then separately ordering a PDF for the file, on two different orders. The ESX + PDF bundle at $29 covers both from a single address entry, which is cheaper and faster than two orders and avoids two different revision threads if a correction is needed later.
You can start an order from order a roof report by address and choose the format on that same screen; there is no subscription and no minimum order.
Importing each format
Bringing an ESX into Xactimate® is done via the Sketch import option inside the estimate; menus vary by version, so verify the exact path in your build against the vendor's official documentation before relying on a screenshot from an older release.
Bringing an XML claim sketch into Symbility® follows the equivalent import step inside that platform's claim workspace; again, verify the current path against the vendor's documentation, since Symbility® and CoreLogic update their claims tools on their own schedule.
A PDF is opened, not imported. There is no menu path because there is nothing to bring into an estimating platform; it goes into the claim file or is handed to whoever needs the document.
For Verisk™ desks
Desks running on Verisk™ tools can order through Xactimate® Integration ordering rather than the general residential order page. The delivered ESX still opens the same way inside Xactimate®; the ordering path is what changes, so it lines up with how the assignment is already tracked, including in XactAnalysis® where that is in use.
Common mistakes to avoid
- Ordering PDF-only when the estimate still needs to be built in Xactimate® or Symbility®, then re-ordering ESX or XML separately instead of choosing the bundle up front.
- Assuming an XML file will open in Xactimate® or an ESX will open in Symbility®; each format is built for one platform.
- Treating an ESX or XML import as an exhibit; neither is meant to stand alone as a document in the claim file, that is what the PDF is for.
- Re-ordering a full report to fix one measurement instead of requesting a revision from the delivery email.
Frequently Asked Questions
Can I turn an ESX file into a PDF myself instead of ordering both?
Will a Symbility® XML file open in Xactimate®?
Which format should go to the homeowner or into the claim file as documentation?
Does choosing PDF instead of ESX change the measurements?
Is Symbility® XML priced the same as ESX?
Sources
- Published format menu and pricing: Standard ESX $19, Complex-roof ESX $25, PDF-only $25, ESX + PDF $29, Symbility® XML available: Sketch My Roof roof measurement service facts (as of August 2026)
- Symbility® XML report format and order details: Sketch My Roof XML roof reports page (as of August 2026)
- Xactimate® Integration ordering path for Verisk™ desks: Sketch My Roof Verisk page (as of August 2026)
- ESX import procedure into Xactimate® via the Sketch import option: Xactimate® official help center (as of August 2026)
- Symbility® claims sketch import procedure: CoreLogic Symbility® claims documentation (as of August 2026)